Shipping Policy

Standard U.S. shipping is free for all POTS Care Package™ orders.

We ship the majority of our products through the UPS, FedEx, and the USPS. 

We typically ship all items within 1 business day, with 1-3 day priority shipping.

Damaged Items, Missing Items, Returns & Refunds

If any items in your Care Package are damaged or broken, please contact us as soon as you get a chance, and we’ll send you a replacement.

Because of health and safety concerns, we’re sorry to say that we can’t take returns at this time. As a result, we’re not able to issue refunds.